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Rosenfeld Media

Conversations with Things: UX Design for Chat and Voice

Conversations with Things: UX Design for Chat and Voice

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Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating-sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered--because everyone deserves to be understood, especially you.



Author: Diana Deibel, Rebecca Evanhoe
Binding Type: Paperback
Publisher: Rosenfeld Media
Published: 04/20/2021
Pages: 320
Weight: 1.32lbs
Size: 8.90h x 6.00w x 0.70d
ISBN: 9781933820262
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